The Protelo Difference — A top partner behind NetSuite ERP.
WHAT SETS PROTELO APART? Protelo is more than just a software team; we are an extension of your business and are committed to your growth and success with every interaction. The benefit of working with Protelo is that we are small enough to care yet big enough to deliver.
Protelo is fueled with hard-working NetSuite consulting professionals dedicated to using their experience, ingenuity, and integrity to push clients toward their business goals. The collective knowledge of the Protelo team spans decades as well as a wide range of industries, business functions, technologies, and geographies.
Whether you are evaluating software for your business, interested in cloud ERP, or looking for an experienced NetSuite partner to assist on a new project, our team is here for you. Learn the core values that fuel our team daily and the reasons why customers choose to work with the Protelo team over competitors.
Meet the Protelo Team
The Protelo Difference: Protelo is an award-winning, full-service NetSuite partner that can help you to implement, service, and support your business with the top solutions and customizations to meet your business needs. We have the experience and the industry knowledge to push your business software even further. Have NetSuite questions? Our team is here for you!
10 Reasons Why Companies Choose to Work With Protelo’s Team
1. Our Company Culture
Protelo operates as a solid, close-knit, united team with offices throughout the United States, Poland, and Portugal. We take pride in putting our customers first and providing value-added services, solutions, and expertise. With open communication, daily interactions, and overlapping global time zones, collaboration and teamwork are at their finest. Our employees and our customers are a part of every success and it reflects in the way we value and respect one another!
We continuously and mindfully build and expand our team with the top NetSuite professionals to keep up with the growth of the companies we sell, support, and service. We love what we do. Check out our social pages to get an inside view of our business and our client page to learn why our customers love working with us.
2. Our Cloud ERP Software Knowledge
Protelo offers a wide variety of NetSuite solutions, backed by deep experience in industries such as wholesale distribution, construction, manufacturing, services, research, and development. Our diverse industry and vertical knowledge ensures tailored solutions for your unique business needs. Protelo offers extensive services, customizations, industry expertise, and tips/tricks to help you learn more about the software you purchase.
Protelo was recently awarded Oracle NetSuite Growth Solution Provider Partner of the Year, demonstrating the stability, attention to detail, and importance we put into our daily interactions with our clients and inside of the ERP system. Protelo’s direct-to-expert access means that there are no call centers or chat lines to go through to access our NetSuite consultants. Our experts and on-demand services are just a phone call away!
Protelo’s NetSuite User Group: Join over 500 locally based NetSuite business professionals who have joined to network, share best practices, answer technical questions, and provide NetSuite solutions. It is Protelo’s goal to stand out in the crowd of NetSuite solution providers in the US and become the go-to educational NetSuite reference for your team. This user group offers exclusive content, communication, and generates a local presence in the industry.
HOW DO I BECOME A MEMBER? Just simply request to join here to receive virtual training seminars, webinars, informational postings, and local events for our educated team and our members.
3. Our Quality
As an organization, we aim to provide strong, dependable leadership that customers can trust and believe in. With Protelo, there is transparency every step of the way. Protelo’s expert pre-sales team ensures that your business has the right package that will support your company’s goals and business processes. With a seasoned team of NetSuite experts boasting an average of over 20 years of experience, we possess the knowledge and expertise required to deliver top-notch software solutions and customized services to our valued customers.
Customers choose Protelo for our expertise and commitment to quality. With specialized knowledge and extensive experience, we deliver tailored solutions that meet high customer standards. Our team ensures smooth deployment, comprehensive training, and ongoing support to promote long-term success for our clients. Protelo has won numerous awards and acknowledgments for our services both locally and nationally.
A few quotes from our customers:
“With Protelo, I always feel spoiled. Whenever I call, everyone is available and they get things done as fast as possible.” – Maui Jim
“We rate Protelo 10.5 out of 10. Everyone is knowledgeable and helpful and we don’t have to chase anyone around for answers.” – Haywood Vocational Opportunities
Evaluating ERP Software? Looking for NetSuite Support?
Working with Protelo, your business gains direct access to our team of certified consultants for software support. Whether you need assistance, want to learn about best practices, explore purchasing options, discuss pricing, or explore product features, we offer a seamless experience without the constraints of service tiers or binding contracts.
Contact our team of NetSuite Experts
4. Our Customer Service
“At Protelo, we believe passionately in providing our clients with honest technology leadership. Our clients expect reliability, accuracy, and accountability in their relationships with us. Practicing openness and commitment ensures that our consultants meet our customers’ expectations. In short, our clients trust us to say what we mean and mean what we say.”
As an organization, we pride ourselves on being a resource that customers can trust and believe in. We seek to serve our clients better by continuously asking for their feedback to see how well we’re meeting expectations and learning more about what we can do to improve our services and our relationships.
HOW WE MEASURE CUSTOMER SERVICE: To measure our customer success progress, we use a management tool called Net Promoter Score. NPS is very important to our team because it accurately measures customer loyalty and the possibility of gaining new and repeat business from our client base. On the NPS scale of -100 to +100, we strive to reach as close as possible to the perfect score of +100. Learn more on our Client Success Stories page.
5. Our Experience and Process
Our experts can help you take advantage of all that NetSuite has to offer with no disruption to your day-to-day business. Protelo’s consultants are on-demand and ready to assist you in the short term or long term. We drive the right conversations to get remarkable results.
Protelo provides support, administration, and process optimization, understands business acumen, and has the technical expertise necessary for all aspects of the ERP system you choose.
OUR PROCESS:
To fully provide the scope of each project, we offer:
• Evaluation of alternative approaches to integration options, retrofits, and new modifications.
• Streamlined processes with direct access to our team of consultants.
• An extensive team of business process and technical experts.
• Implementation and customization expertise.
6. Our Values
The name “Protelo” comes from the Latin word meaning “to lead”, a statement that our team takes very seriously and holds with great importance. We are fanatical about our customers and show it through open communication and the highest level of dependability. Our company operates on honesty, transparency, and integrity and is dedicated to high-quality work.
Protelo strives to offer the following values in our daily interactions with our customers:
• Honesty
• Integrity
• Transparency
• Trustworthiness
• Accountability
• Learning
• Customer Experience
“This care and consistency is the cornerstone upon which we have been gradually building our success and our growth. We will continue to invest in growing our business and our team by attracting and hiring the best talent and by continuing to stay committed to our core principles of integrity and transparency.”
– Christer Johansson, Founder | Protelo, Inc
7. Our History
Over the past decade, Protelo has tripled in size, quadrupled in ERP software knowledge, and expanded across the US to better service customers in your area. Protelo remains at the forefront of innovation in the NetSuite space, constantly developing new integrations, customizations, and applications to enhance the user experience.
8. Our Leadership
We are backed by an incredible Founder & President, COO, CFO, and management team who have the vision to make remarkable ideas happen!
Through honesty, transparency, and integrity, our team is transforming businesses nationwide with services, business expertise, and the proven “Protelo difference” displayed in our daily customer interactions.
9. Our Growth
We’ve Got What It Takes! We are truly thankful for our dedicated and talented team of experts as we accelerate the pace of growth with the companies we support. Protelo has won a variety of recent awards and recognition for our NetSuite services, and we look forward to even more success in the future with our current Protelo team in place.
• Sacramento’s Fastest-Growing Companies | Sacramento Metro Area
• The List: TOP IT Consulting Companies – Sacramento Business Journal
• Bob Scotts Top 100 Value Adder Resellers
• Inc5000 Award & Inc Regionals Pacific Award
• Oracle NetSuite 5-Star & NetSuite Partner Award
• Oracle NetSuite Growth Partner of the Year
10. Our People
GET TO KNOW OUR NETSUITE TEAM: Browse our profiles and learn more about our knowledgeable and talented NetSuite consultants. We have it pretty great here at Protelo! Our team is fueled with synergy, positivity, and direction and is achieving high levels of growth. Check out our team!
Protelo is here for you!
From stellar customer service to retaining talented employees, setting long-term goals, and adapting to new technology, Protelo has what it takes to earn your business and provide top-quality service. For more information on our NetSuite services or a customized software quote, contact our team today — obligation-free.
