Meet our Acumatica Team - Diane Grayson

 

Our Acumatica team is a diverse group of talented professionals who bring a wealth of experience and dedication to our organization. Our experts have joined us from various backgrounds, each contributing unique skills to our growing Acumatica family.

This week, we are featuring Diane Grayson.

 

 

Diane Grayson - Acumatica Expert


Meet Diane:

Diane comes to Protelo with an impressive three decades of experience in the field where she has established herself as a seasoned expert in driving business value through operational and financial performance using mid-market ERP solutions.

Diane has held various key roles throughout her illustrious career, such as playing a key role in building an early professional services team at Acumatica. She also authored and trained the Acumatica Implementation Methodology & Project Management Guidance course. Diane has been a practice owner and led various teams in a variety of areas, simply cementing her reputation as a versatile and accomplished professional in the mid-market ERP space.

In her most recent role as Senior Client Account Manager at Crestwood, a leading Acumatica partner, Diane continued to demonstrate her dedication to client success and satisfaction. Her extensive experience in supporting Acumatica customers coupled with the deep understanding of the intricacies of ERP solutions make her a valuable asset to our organization.

 

 

What drew you to Acumatica software? 

After selling my Solomon Software (SL) practice in 2006, I worked briefly with enterprise ERP solutions and realized my skills and customer experience was better suited to mid-market.  So in 2011 when I learned Acumatica, a new cloud-based ERP platform was based on SL I jumped at the opportunity to go to work for Ali Jani at Acumatica. 


What drives Acumatica's growth and success? Are you looking forward to Acumatica's future?

In the early years of Acumatica, the SL channel partners were the first adopters.  They saw an opportunity to rapidly shift their practices from aging technology to a more future-proof solution.  The fact that Acumatica ERP functionality was based on SL meant these partners were able to get up to speed quickly and in many cases move SL clients to the new cloud-based platform. 

 

How many years have you been working in the Acumatica ecosystem? 

My background in finance began in the 90’s when I worked as a controller for a general contractor building apartments in the Pacific NW, where I also did my first ERP implementation.  I went to work for Acumatica about 12 years ago and have been working with Acumatica partners and customers ever since.
 

 

What is your favorite feature set in the software?

I’m super excited about the construction edition.  Acumatica has been investing in this industry consistently with each new release, twice a year.  Some of the features, like the WIP report, are really ground-breaking for construction businesses.

 


What is your favorite thing about helping customers implement and go live on Acumatica?

My favorite thing about helping customers implement and go live on Acumatica is seeing the positive impact it has on their business operations and overall efficiency. A very close second is helping people be successful and enjoy their work.  It's rewarding to see how a well-executed implementation can streamline processes, improve decision-making, and ultimately contribute to the success of the organization.

 

 

Local Acumatica Experts


Our Acumatica Team is Here For You!

Protelo is more than just a software team; we are an extension of your business and committed to your growth and success with every interaction. Whether you are evaluating cloud ERP software for your business, interested in Acumatica, want Acumatica pricing, or looking for an Acumatica team that is invested in your growth and success, Protelo is here for you.

With Protelo as your Acumatica partner, you can trust that you are working with a team of experts who will go above and beyond to help your business succeed. Contact our team to learn more about Acumatica Cloud ERP today.  

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