What's new in NetSuite’s latest update? The 2025.1 release is here with exciting new features!
The NetSuite 2025.1 update introduces a suite of powerful enhancements, including AI-powered automation, a redesigned interface, and workflow improvements to boost efficiency and streamline business operations. With expanded SuiteBilling capabilities and advanced AI tools, this update is designed to optimize decision-making, maximize automation, and improve financial visibility.
Learn how these updates can help your business stay ahead with the latest tools and innovations, empowering your teams in finance, supply chain, manufacturing, CRM, and more.
What is NetSuite's New Redwood Experience?
Imagine logging into NetSuite and instantly finding what you need—no hunting through menus or struggling with clunky workflows. With the Redwood Experience, navigation is now more intuitive than ever.
NetSuite’s Redwood Experience continues to evolve, offering a modernized interface that enhances usability across multiple pages, portlets, and features. Newly redesigned areas include:
- Pages: Analytics, Email Templates, File Cabinet, Help Center, Reports, Saved Searches, Search Results, Set Preferences, Setup Manager, and Time Tracking.
- Portlets: Settings Portlet
- Features: Bulk Processes, Import, Printing
-
SCM Mobile Enhancements: Mobile users can now experience the same Redwood UI improvements in the NetSuite app, ensuring consistency across desktop and mobile platforms.
These UI updates provide a cleaner, more intuitive design that enhances workflow efficiency while improving accessibility and navigation. This means your team can spend less time searching for what they need and more time focusing on high-value tasks, ultimately boosting productivity and user satisfaction.
SuiteBilling Enhancements: Advanced Revenue Recognition & Prepay Functionality
Managing subscription-based revenue just got easier. With new Annual Recurring Revenue (ARR) tracking, businesses gain deeper insights into their financial health while improving billing flexibility.
SuiteBilling now includes ARR tracking, complementing its Monthly Recurring Revenue (MRR) functionality. Businesses using consumption-based pricing can now charge customers in advance for services and allow them to use the balance over time.
Key Enhancements:
- ARR & MRR Dashboard Portlets: Provides an overview of recurring revenue metrics.
- ARR Workbook: Standard reports that help companies track subscription-based revenue.
- Integration with NetSuite CPQ: Businesses can now configure subscription items for products and services directly within NetSuite CPQ.
For companies relying on subscription-based models, these improvements offer better revenue forecasting, financial visibility, and streamlined billing management. This ensures greater cash flow predictability and allows businesses to adapt pricing strategies based on actual usage trends.
AI-Powered Features: Smarter Automation & Assistance
Tired of sifting through outdated documentation or struggling to get accurate reports? NetSuite’s AI-powered features now give you quick, relevant answers and personalized insights so you can make smarter decisions—faster.
- NetSuite SuiteAnswers AI: Uses AI-powered search to deliver concise, relevant responses from help and support documentation.
- NetSuite Prompt Studio: Allows admins to customize AI-generated content by tailoring prompts for specific records and fields.
- AI Preferences Management: Admins can now configure AI settings under Setup > Company > AI > AI Preferences for Text Enhance, Prompt Studio, and SuiteScript.
These AI enhancements reduce manual effort, improve accuracy, and accelerate decision-making across various business functions. This means less time wasted on repetitive tasks and more focus on strategy, growth, and customer engagement.
Manufacturing & Supply Chain Enhancements
Manufacturing operations receive several updates in NetSuite 2025.1, improving supply chain visibility and efficiency:- Supply 360 Workbench: Introduces a new supplier filter, allowing users to refine search results by preferred suppliers.
- Planned Order Search Enhancements: Additional filtering criteria based on item replenishment methods.
- Available to Build SuiteApp: Expands capabilities for manufacturers looking to optimize production planning.
- GS1 Barcode Label Printing: Manufacturers using the Manufacturing Mobile SuiteApp can now print GS1 barcodes on item labels.
- CSV Import for Item Receipt & Fulfillment: Enables easier bulk imports for inventory processes.
These updates enhance supply chain efficiency, simplify order management, and support manufacturers in optimizing production workflows. With greater visibility into supplier performance, inventory levels, and production needs, businesses can proactively manage potential bottlenecks and minimize downtime.
CRM & Customer 360: Enhanced Insights and User Experience
NetSuite 2025.1 introduces updates to Customer 360, refining data visibility and insights for customer management:
- Recent Transactions → Recent Activity: This Now includes additional transaction types such as Statement Charges, Work Orders, Cash Refunds, and Credit Card Refunds.
- Sales Performance Dashboard: Now divided into Sales (YTD) and Customer Lifetime Value, offering a clearer financial picture.
- Opportunities & Estimates Tab: Tracks key metrics related to sales pipeline performance.
- Orders & Returns Tab: Improves monitoring of order history and return trends.
- Product Recommendations: AI-driven product suggestions based on customer purchase history.
With these enhancements, businesses gain deeper insights into customer behavior, improve sales forecasting, and personalize engagement strategies. The ability to track lifetime customer value and receive AI-driven product recommendations means stronger relationships and increased revenue potential.
Security & Compliance Updates
To strengthen data security, NetSuite has made significant Security and Compliance improvements:
- Outbound Single Sign-On Support Ended: Users must migrate to NetSuite as an OIDC Provider for authentication.
- OAuth 2.0 Security Update: The RSA PKCSv1.5 scheme for token signing will no longer be supported.
- External Case Response Security Enhancement: Access to support case updates is now only available through time-limited links, improving case data security.
These security enhancements help businesses protect sensitive information, prevent unauthorized access, and ensure compliance with modern security standards. By staying ahead of security risks, businesses can minimize vulnerabilities, reduce the risk of data breaches, and maintain customer trust.
Payroll & Taxation Enhancements
NetSuite 2025.1 introduces new self-service capabilities for payroll and tax compliance:
- Self-Download of W-2 & W-2C Forms: Employees can download tax forms directly via the Employee Center.
- Admin Controls for W-2 & W-2C Access: NetSuite Administrators can now manage PDF password protection settings for secure downloads.
- External Case Response Security Enhancement: Access to support case updates is now only available through time-limited links, improving case data security.
These enhancements simplify employee tax document access while giving businesses more control over security settings. Companies can reduce administrative burden, improve compliance, and enhance the overall employee experience by making payroll management more efficient.
End-of-Life & Deprecated Features
NetSuite 2025.1 retires several outdated functionalities:
- NetSuite.com Data Source: Support requests for bug fixes and enhancements will no longer be accepted.
- Outbound Single Sign-On: Phased out in non-production accounts and will no longer be available in production environments.
- The Customer Profitability Tab Has Been Removed. Data previously found in this tab can now be accessed through Customer Lifetime Value insights.
Businesses should review these changes to ensure seamless transitions and avoid disruptions.
What These Updates Mean For Your Business
NetSuite 2025.1 introduces enhancements that improve user experience, AI-driven automation, financial insights, manufacturing workflows, and security. These updates empower businesses to streamline operations, make data-driven decisions, and enhance customer engagement.
If you want to fully leverage these new NetSuite features, our experts at Protelo can help you navigate the latest updates, optimize your NetSuite setup, and ensure your ERP system aligns with your business goals.
Why Businesses Choose Cloud ERP
Seamlessly Upgrade to NetSuite 2025.1 with Protelo
Adopting the latest NetSuite features can drive efficiency, enhance automation, and improve business performance—but navigating updates can be complex. Protelo’s team of NetSuite experts is here to ensure a smooth transition, helping you customize AI tools, optimize workflows, and unlock the full potential of the 2025.1 release. Whether you need tailored training, system enhancements, or strategic guidance, we’re here to help your business stay ahead.
For more information about NetSuite, a Free Product Tour, or NetSuite custom pricing, contact Protelo today! Our NetSuite team has assisted hundreds of small, midmarket, and enterprise companies achieve their business goals.
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