12 min read
AI is no longer a luxury—it’s a necessity. With NetSuite’s AI-driven capabilities, businesses can work smarter, and make faster, data-backed decisions to stay ahead of the competition.
AI is transforming how businesses interact with their data, offering real-time insights that enhance operational efficiency, reduce costs, and unlock growth opportunities. As organizations continue to adopt cloud-based solutions, NetSuite’s new AI features are streamlining workflows and boosting productivity across industries.
In this article, we’ll explore the significant impact of AI in NetSuite, how the latest innovations are reshaping operations, and how businesses are leveraging these advancements to stay competitive. You’ll also discover why adopting an AI-powered ERP system is becoming essential for companies aiming for long-term success.
The Impact of AI in NetSuite
NetSuite’s AI advancements, now embedded within its cloud ERP system, are revolutionizing workflows and business intelligence. With the latest 2025 NetSuite updates, AI integration spans multiple functions, enhancing efficiency, usability, and decision-making to help businesses gain valuable insights and maintain a competitive edge.
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The Latest AI Features in NetSuite
AI-Powered NetSuite Expert in SuiteAnswers: Utilizing retrieval augmented generation (RAG) technology, this feature provides quick and precise answers to user queries, enhancing productivity and reducing time spent searching for information.
NetSuite Prompt Studio:
Refines the quality of AI-generated content by letting admins tailor Text Enhance prompts for specific records and fields.
NetSuite is continuing to introduce AI in small increments, with bigger things planned down the road. Currently they've released "prompts" which are similar to "Custom GPTs" or "Gems" if you've worked with ChatGPT or Google's Gemini respectively.
Account Set up & Account Setup & Maintenance:
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Text Enhance (page was removed)
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Prompt Studio
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SuiteScript
AI Preferences at Setup > Company > AI > AI
AI has also been incorporated into SuiteAnswers, attempting to answer your question without needing to sift through individual help pages.
NetSuite Analytics Warehouse AI Assistant:
This tool allows users to request insights in natural language, generating dynamic visual data representations. For example, asking, "What were our top-selling products last month?" can instantly produce an informative chart.
SuiteScript Generative AI API: Designed for developers, this API enables the integration of AI into custom applications, enhancing system flexibility and allowing businesses to tailor functionalities to their specific needs.
NetSuite CPQ AI Assistant: This assistant streamlines sales processes by offering real-time, AI-driven product configuration and pricing recommendations, reducing errors and accelerating the sales cycle.
The AI Advantage: Tangible Benefits for Your Business
Businesses can realize significant advantages by leveraging AI in NetSuite. AI automation frees employees to focus on high-value tasks, accelerating overall operations. For instance, AI can automate routine financial tasks, such as reconciliations and journal entries, allowing finance teams to focus on strategic planning.
AI algorithms also enhance data precision, resulting in more accurate reporting and financial management. This is particularly important in industries where regulatory compliance requires precise financial data. Additionally, AI distills complex data into clear, actionable insights for better strategic planning. For example, the NetSuite Analytics Warehouse AI assistant can analyze vast amounts of data to identify trends and opportunities that human analysts might miss.
AI-powered optimization minimizes waste and inefficiencies, leading to significant cost savings. A recent survey by Gartner found that businesses using AI in their ERP systems reported an average cost reduction of 22% in supply chain management alone. This kind of optimization can be crucial for maintaining competitiveness in today's fast-paced market.
Recent AI Enhancements in NetSuite
NetSuite continues to evolve its AI capabilities, introducing features that address specific business challenges:- AI-Driven Pricing Tools: In February 2025, Oracle enhanced NetSuite with AI tools designed to streamline complex pricing tasks. These tools include a chatbot interacting with customers to understand their requirements and generate accurate price quotes. This functionality particularly benefits businesses offering customizable products, as it accelerates the sales process and reduces operational costs. (REUTERS)
- Enhanced AI Integration: Collaborating with AI partners like Cohere, Oracle has integrated advanced language models into NetSuite, enhancing features such as the AI-powered NetSuite Expert in SuiteAnswers. This partnership enables more sophisticated natural language processing capabilities, improving user interactions and information retrieval. (REUTERS)
- Focus on Task-Specific AI Applications: Unlike competitors developing general-purpose AI assistants, Oracle's approach with NetSuite emphasizes integrating AI into specific tasks. This strategy ensures that AI enhancements directly address common business processes, leading to immediate efficiency and user experience improvements. (REUTERS)
The Future of AI in NetSuite
As AI technology continues to evolve, NetSuite remains committed to innovation. Future enhancements may include:
- Advanced Natural Language Processing: Making interactions with NetSuite more intuitive and user-friendly, allowing users to engage with the system conversationally.
- Enhanced Predictive Analytics: Providing deeper insights and more accurate forecasting by analyzing trends and patterns within large datasets.
- Expanded AI Integration: Incorporating AI across all aspects of the ERP system, including financial management, customer relationship management (CRM), and eCommerce, to create a cohesive and intelligent business management platform.
What This Means for Your Business
By offering enterprise-level automation and insights without hefty IT investments, AI empowers small and mid-sized businesses to compete at a higher level. For larger organizations, AI excels in handling large data sets and optimizing complex workflows. Regardless of your business size, NetSuite’s AI features deliver improved accuracy, streamlined operations, and growth opportunities.
By adopting AI-driven tools, you're positioning your business for long-term success. From enhancing financial forecasting to improving customer interactions and optimizing supply chain management, NetSuite’s AI capabilities provide real, measurable benefits. Businesses that embrace these advancements today will be better prepared to seize future opportunities and overcome challenges —and that’s why NetSuite is ahead of the curve.
Partnering with Protelo for AI-Driven Success
At Protelo, we specialize in helping businesses harness the power of AI in NetSuite. Our expertise ensures that companies can seamlessly adopt these technologies and maximize their benefits. Whether it's customizing AI features to fit your specific needs, training your team to leverage new tools, or continuously optimizing AI implementation for long-term success, Protelo is your trusted partner in AI-driven business transformation.
For more information about NetSuite, a Free Product Tour, or NetSuite custom pricing, contact Protelo today! Our NetSuite team has assisted hundreds of small, midmarket, and enterprise companies achieve their business goals.
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